Agenda Item Name:
Title
Purchase Order 2021-1029, to NetSync, in the amount of $76,892.51, for the purchase of SMARTnet Maintenance and Support, for the Information Services Department - More than $50K.
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Presenter:
Kevin Smith, 338.7300/Larry Sapp, 374.5202
Description:
Purchase Order 2021-1029, to NetSync
Recommended Action:
Recommended Action
Approve the issuance of Purchase Order 2021-1029, to NetSync, in the amount of $76,892.51, for the purchase of SMARTnet Maintenance and Support, for the Information Services Department. Pricing per State of Utah Cooperative Contract #AR233, 43220000-WSCA-14-ACS.
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Prior Board Motions:
N/A
Fiscal Consideration:
Fiscal Consideration
Funding currently exists in the Telecom Fund, account 504.16.1601.519.46.00. The cost of this item exceeds the exact amount budgeted specifically for this item, but the Department indicates that there is sufficient budget within the Fund to cover the additional cost.
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Background:
ITS data network is comprised of approximately 164 - Cisco devices including: switches, routers, firewalls, wireless controllers and access points. These devices provide the transport for all data communication to the internet, constitutional offices, county servers and computers, as well as in and between the county offices. Cisco SMARTnet is technical support service that gives IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products. SmartNet also provides Cisco advanced hardware replacement options including 2-hour, 4-hour and next-business-day (NBD). SmartNet maintenance provides break/fix insurance, support for advanced software configuration and interoperability/upgrade questions.
Without SmartNet, replacing failed or faulty equipment may take an extended amount of time. The county would also lose access to Cisco experts that provide 24/7 advanced configuration and troubleshooting assistance that in the eve...
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