Agenda Item Name:
Title
Purchase Order 2022-1123, to Netsync Network Solutions, in the amount of $83,208.07, for the purchase software maintenance, updates and upgrades, 24-hour technical support, and access to Cisco online troubleshooting tools, for Information & Telecomm Services Department.
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Presenter:
Kevin Smith 374.5242/Larry Sapp, 352.374.5202
Description:
Netsync Network Solutions Purchase Order 2022-1123
Recommended Action:
Recommended Action
Approve the issuance of Purchase Order 2022-1123, to Netsync Network Solutions, in the amount of $83,208.07, for the purchase software maintenance, updates and upgrades, 24-hour technical support, and access to Cisco online troubleshooting tools, for Information & Telecomm Services Department. Pricing per the State of Utah Cooperative Contract #AR3227, 43220000-NASPO-19-ACS.
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Prior Board Motions:
N/A
Fiscal Consideration:
Fiscal Consideration
Sufficient budget exists in the amount of $83,208.07, Account 504.16.1601.519.46.00, Telecom Fund
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Strategic Guide:
All Other Mandatory and Discretionary Services
Background:
ITS data network is comprised of approximately 164 - Cisco devices including: switches, routers, firewalls, wireless controllers and access points. These devices provide the transport for all data communication to the internet, constitutional offices, county servers and computers, as well as in and between the county offices. Cisco SMARTnet is technical support service that gives IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products. SmartNet also provides Cisco advanced hardware replacement options including 2-hour, 4-hour and next-business-day (NBD). SmartNet maintenance provides break/fix insurance, support for advanced software configuration and interoperability/upgrade questions.
Without SmartNet, replacing failed or faulty equipment may take an extended amount of time. The county would al...
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