Agenda Item Name:
Title
Purchase Order 2022-1123, to Netsync Network Solutions, in the amount of $83,208.07, for the purchase software maintenance, updates and upgrades, 24-hour technical support, and access to Cisco online troubleshooting tools, for Information & Telecomm Services Department.
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Presenter:
Kevin Smith 374.5242/Larry Sapp, 352.374.5202
Description:
Netsync Network Solutions Purchase Order 2022-1123
Recommended Action:
Recommended Action
Approve the issuance of Purchase Order 2022-1123, to Netsync Network Solutions, in the amount of $83,208.07, for the purchase software maintenance, updates and upgrades, 24-hour technical support, and access to Cisco online troubleshooting tools, for Information & Telecomm Services Department. Pricing per the State of Utah Cooperative Contract #AR3227, 43220000-NASPO-19-ACS.
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Prior Board Motions:
N/A
Fiscal Consideration:
Fiscal Consideration
Sufficient budget exists in the amount of $83,208.07, Account 504.16.1601.519.46.00, Telecom Fund
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Strategic Guide:
All Other Mandatory and Discretionary Services
Background:
ITS data network is comprised of approximately 164 - Cisco devices including: switches, routers, firewalls, wireless controllers and access points. These devices provide the transport for all data communication to the internet, constitutional offices, county servers and computers, as well as in and between the county offices. Cisco SMARTnet is technical support service that gives IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products. SmartNet also provides Cisco advanced hardware replacement options including 2-hour, 4-hour and next-business-day (NBD). SmartNet maintenance provides break/fix insurance, support for advanced software configuration and interoperability/upgrade questions.
Without SmartNet, replacing failed or faulty equipment may take an extended amount of time. The county would also lose access to Cisco experts that provide 24/7 advanced configuration and troubleshooting assistance that in the event of an outage may greatly decrease the time it takes to identify and mitigate an issue. Depending which piece of equipment fails, it could be a loss of service for a single building or for the entire county. It is cost prohibitive to purchase spare devices to keep on-site as an emergency replacement for all the different components that make up the network.
This purchase is exempt from the County's competitive bidding requirements pursuant to Section 22.3-302(13) of the Alachua County Procurement Code, which permits the County to purchase Supplies or Services under Contract with cooperatives, including cooperatives that the County participates in accordance with Article 10, Section 22.10-201 (Cooperative Purchasing Authorized), providing the vendor extends the same terms and conditions of the Contract to the County; however, since the dollar amount of the purchase exceeds the purchasing authority of the Procurement Manager, this Purchase Order is being submitted for Board consideration and approval.